Privacy Policy
How we handle your information when you visit UniDocs AI and book a demo.
Our commitment to your privacy
At Uniware Systems, we respect your privacy. This policy explains how we handle your personal information when you visit UniDocs AI and use our demo booking service.
We are committed to protecting your data. We operate in compliance with applicable data protection laws, including the Indian Information Technology Act, 2000, and the UK General Data Protection Regulation (GDPR) for users in those regions.
Demo booking details and basic usage data
When you book a demo through our form, we collect your name, work email address, company name, industry, and the use case you're interested in. This information is necessary to understand your needs and contact you to schedule your demo.
We also collect standard website usage data through Google Analytics, including pages visited, time spent, and device information. This helps us understand which features are most valuable to you.
To respond to your request and improve the site
We use your demo booking information to reach out with scheduling options, answer questions about UniDocs AI, and understand how different industries use our platform. Your analytics data helps us improve the website and prioritize features.
We do not use your information for marketing beyond responding to your demo request, and we do not share your personal data with third parties for their promotional purposes.
How long we keep it
Your demo booking information is stored indefinitely in our database to maintain records of customer interactions and to support your ongoing relationship with Uniware Systems. You may request deletion at any time by contacting us directly.
Data location and security
All data is stored in Europe on secure servers in Frankfurt, Germany (Supabase, eu-central-1). We use industry-standard encryption to protect your information in transit and at rest. Access to your data is limited to authorized Uniware Systems personnel who need it to respond to your request.
UniDocs AI itself is an enterprise product customized for each client. Document handling, processing, and storage are managed according to individual client agreements. This privacy policy applies to the demo booking form only and does not govern how your documents are handled once you become a client.
Access, correction, and deletion
You have the right to access, correct, or request deletion of your personal information at any time. If you are in the UK or EU, you also have the right to data portability and the right to object to our processing of your data.
To exercise any of these rights or if you have concerns about how we handle your information, contact us directly.
Reach out with any privacy questions
For privacy inquiries or to exercise your rights, reach out to:
- Natasha: natasha@uniware.net
- Divya: divya.k@uniware.net
You can also reach us at +91 98405 30731 to discuss any privacy concerns.
We'll update the date here when anything changes
We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by updating the date on this page. Your continued use of UniDocs AI after changes have been posted constitutes your acceptance of the updated policy.